2026-18964 - Program Manager

Mon, 30 Mar 2026 15:46:00 Z

Filière/Métier : Program & Project Management/Program & Project Management
Contrat : CDI
Description du poste :
MISSION The Program Manager is accountable for the end to end governance, coordination, and delivery of a program composed of multiple interrelated projects, ensuring alignment with strategic objectives and realization of business value. The role operates at a strategic and cross functional level, providing overall direction, coherence, and prioritization across projects, stakeholders, and regions. The Program Manager ensures effective execution at scale while maintaining strong oversight on risks, dependencies, and benefits realization. The role is part of the Service Excellence organization and contributes to initiatives aimed at improving after sales performance, service processes, quality, regulatory compliance, and customer satisfaction. In this context, the Program Manager provides strategic coordination and governance, ensuring alignment across projects, consistency of execution, and value realization, while acting as a key interface between Service Excellence, Digital/ICT, and regional stakeholders. KEY RESPONSIBILITIES • Define and maintain the program vision, objectives, and roadmap in line with business strategy. • Ensure coherence, alignment, and prioritization across all projects within the program. • Define and manage governance structures, decision frameworks, and escalation paths. • Monitor overall program performance, risks, interdependencies, and critical issues. • Coordinate multiple projects and workstreams within the program. • Ensure alignment of timelines, scope, priorities, and resources. • Manage interdependencies and conflicts between projects. • Support sequencing and prioritization decisions to optimize business value. • Oversee execution through Project Managers or Stream Owners. • Ensure delivery against agreed milestones, quality standards, and expected benefits. • Identify and address program level risks and issues, driving mitigation actions. • Ensure consistent execution across functions, regions, and stakeholders. • Act as the primary interface for program sponsors and senior management. • Coordinate with central functions, regions, and external partners. • Ensure alignment between business, ICT, and operational stakeholders. • Support change management activities to enable adoption and sustainability. • Define and track program KPIs and benefits. • Ensure delivery of expected business outcomes, beyond individual project outputs. • Monitor value realization and propose corrective actions where required. • Consolidate and present program reporting to governance bodies and executive management.

REQUIRED SKILLS & QUALIFICATIONS • 5-10 years of professional experience in Program Management, managing complex, multi project initiatives. • Strong background in project management and cross functional coordination. • Proven ability to manage strategic initiatives with multiple senior stakeholders. • Experience in regional or international environments is a strong asset. • Demonstrated experience managing multiple Project Managers or workstreams. • Strong leadership, influencing, and decision making capabilities. • Strategic thinking combined with execution focus. • Excellent communication and stakeholder management skills. • Ability to manage complexity, ambiguity, and competing priorities. • Results oriented and value driven mindset. • University degree in Business, Engineering, IT, or equivalent. • Project / Program Management certifications (PMP, PgMP, PRINCE2, Agile) are a plus. • Fluent English is mandatory. Additional languages are considered an asset. WHY JOIN STELLANTIS This role offers the opportunity to lead high impact Service Excellence programs, working across multiple projects, functions, and regions. You will operate at a strategic level, driving alignment, value realization, and sustainable execution within a complex, international organization. #LI-EG2
Ville : Rivalta di Torino
Langue / Niveau :
Anglais : C1 - Courant (3,5 - 4,4 Bright)

2026-18961 - Project Manager

Mon, 30 Mar 2026 15:40:52 Z

Filière/Métier : Program & Project Management/Program & Project Management
Contrat : CDI
Description du poste :
MISSION You will support the delivery of projects and initiatives aimed at improving aftersales processes, service quality, operational efficiency, regulatory compliance, and customer experience within the Service Excellence organization. This role is ideal for a high-potential candidate who wants to grow in project management within a structured, international, and operational environment, working on concrete and business-critical initiatives. You will focus on execution, coordination, and delivery, working closely with business, operational, and ICT/Digital teams. WHAT WILL YOU DO • Support the planning, coordination, and delivery of projects within the Service Excellence domain • Help define project scope, objectives, milestones, and deliverables • Contribute to the creation and maintenance of project plans, timelines, and documentation • Coordinate day-to-day project activities across business, operational, and ICT/Digital teams • Track progress, dependencies, risks, and issues, proposing mitigation actions when needed • Support governance activities by preparing project status updates and reporting • Facilitate alignment meetings, workshops, and progress reviews • Ensure quality, readiness, and go-live preparation of project deliverables • Support change management and handover to operational teams • Contribute to lessons learned and continuous improvement of project management practices

• 3–5 years of experience in project coordination, project management, operations, digital, or process-related roles • Exposure to cross-functional or multi-stakeholder projects • Basic knowledge of project management methodologies and tools • Ability to manage tasks, priorities, and deadlines in a structured way • Interest in process improvement, service operations, and digital solutions • Strong organizational and communication skills • Problem-solving and delivery-oriented mindset • Ability to work collaboratively with different teams and stakeholders • Proactive attitude and willingness to learn • University degree in Business, Engineering, IT, or similar fields • Fluent English (mandatory) • Project management certifications (PMP, PRINCE2, Agile) are a plus, not a requirement WHY JOIN STELLANTIS • Work on real projects with tangible impact on aftersales performance and customer experience • Grow your career in project management within a structured and supportive environment • Collaborate with cross-functional and international teams • Develop a solid foundation in Service Excellence, operations, and delivery #LI-EG2
Ville : Rivalta di Torino
Langue / Niveau :
Anglais : C1 - Courant (3,5 - 4,4 Bright)

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2026-18964 - Program Manager

2026-18961 - Project Manager